Incident Management & On-Call · Vendor file
PagerDuty
pagerduty.comEnterprise on-call scheduling, alerting, and incident response with AIOps add-ons
Active · verified June 2026
Categories PagerDuty serves
The B4 Index places PagerDuty in one category. Each category page lays out the build-versus-buy considerations for that decision.
Incident Management & On-Call Primary $21/user/mo Professional, $41/user/mo Business + AIOps add-ons
PagerDuty compared
The B4 Index scores every software category on two axes, strategic differentiation and AI feasibility, to
classify it Build, Buy, Bridge, or Beware. Vendor facts here are independent of that call. See the full
methodology.