Conversational AI / Chatbots · Vendor file
chatwoot
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Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.
Active · verified September 2026
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