311 / Citizen Service Request Management · Vendor file
Catalis Request311
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Configurable municipal 311 platform with GIS integration and accountable workflow management
Active · verified September 2026
Categories Catalis Request311 serves
The B4 Index places Catalis Request311 in one category. Each category page lays out the build-versus-buy considerations for that decision.
311 / Citizen Service Request Management Custom quote; enterprise annual contracts for municipalities
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classify it Build, Buy, Bridge, or Beware. Vendor facts here are independent of that call. See the full
methodology.