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Unified Communications (UCaaS) · Vendor file

8x8

8x8.com

Unified VoIP, video, chat, and contact center on a single cloud platform

Active · verified June 2026

Categories 8x8 serves

The B4 Index places 8x8 in one category. Each category page lays out the build-versus-buy considerations for that decision.

Unified Communications (UCaaS) From ~$24/user/mo; CCaaS tiers higher

8x8 compared

8x8 vs RingCentral
The B4 Index scores every software category on two axes, strategic differentiation and AI feasibility, to classify it Build, Buy, Bridge, or Beware. Vendor facts here are independent of that call. See the full methodology.